AI-driven chatbots are created by training language models on vast datasets of human conversations, enabling them to understand context, intent, and natural language inputs.

These bots are then fine-tuned with domain-specific knowledge to support customer service, sales, internal support, or other business functions. Integrated into websites, apps, or messaging platforms, they automate interactions—answering questions, guiding users, or even completing transactions—improving efficiency and user experience. With advancements in natural language processing and machine learning, modern chatbots continuously learn from interactions, becoming smarter and more responsive over time.